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Oasis Spa Policies and Spa Hours |
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| Cancellation Policy |
| Credit cards or Oasis gift certificates are required to guarantee your reservation. To avoid being charged for cancelled reservations, please notify us 24 hours prior to your scheduled appointment. |
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| Appointment Policy |
| Oasis asks that you please arrive 15 minutes prior to your spa appointments. Spa clients will be issued lockers, robes and slippers to achieve total relaxation and comfort. |
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| Product Return Policy |
| If you are not satisfied with the merchandise you have purchased, you may receive a spa credit within 15 days of purchase. However, we cannot issue a credit for a product that has been depleted by 25% or more. |
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| Client Loyalty Program |
| For every new client you refer, you will receive $10 spa dollars to be used toward any spa service or products. |
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| Cell Phone Policy |
| For the comfort of all our guests, we ask that you please observe our no cell phone policy. |
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| Child Policy |
| For the comfort of all our guests, we have a no children policy. |
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| Gift Certificate Policy |
| Oasis Day Spa Gift Certificates are available for individual services, series, services, corporate gifts and incentives, specific dollar amounts, products or gifts. Gift Certificates are non-refundable and completely transferrable and may be redeemed for any of our services or merchandise that you choose. When redeeming a gift certificate for services and/or products, you must have the gift certificate in hand at time of sale. |
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| Spa Hours |
| Mondays |
9:00am - 5:00 pm |
| Tuesday - Fridays |
9:00am - 6:00 pm
after 6pm by appt. only |
| Saturday |
9:00am - 5:00 pm |
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If you need any further clarification or have questions regarding our policies, please feel free to contact us at receptionist@oasisclarksville.com or 931-551-3737
We sincerely appreciate your patronage. |
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